To cancel your Appointment-Plus subscription, you must first complete the survey found at http://www.surveymonkey.com/s/PGL388Q. After completing the survey, print your request confirmation.
Next, log in to your account and submit a ticket by clicking “Help” in the upper-right corner, then clicking “Add New Ticket”. Select “Billing/Account Status” as the category and fill out the required information. When you are done, submit your ticket to cancel your subscription.